Terms of Service
Last Updated: December 23, 2025
These Terms of Service (“Terms”) govern your access to and use of ChurchHost services and website. ChurchHost is
operated by Sunday Pixels, LLC, doing business as ChurchHost (“ChurchHost,” “we,” “us,” or “our”).
By using our website or services, you agree to be bound by these Terms. If you do not agree, do not use the website or
services.
Table of Contents
- Company Information
- Scope of Terms
- Definitions
- Website Use & Intellectual Property
- Services Provided
- Billing, Payments & Refunds
- Acceptable Use Policy
- Customer Responsibilities
- Customer Content & Data Migration
- Customer Service Policy
- Suspension, Termination & Enforcement
- Backups, Uptime & Disclaimer
- Limitation of Liability & Indemnification
- Changes to Terms & Governing Law
- Copyright Policy / DMCA
- Privacy Policy
- Contact Information
1. Company Information
Sunday Pixels, LLC has filed to do business as ChurchHost with the Texas Secretary of State.
Sunday Pixels, LLC
5900 Balcones Dr, Suite 100
Austin, TX 78731-4298
2. Scope of Terms
- These Terms apply to:
- Website visitors – anyone accessing or using ChurchHost’s website
- Customers – anyone purchasing or using ChurchHost hosting services
- Certain provisions apply only to customers, while others apply to all users.
3. Definitions
- Services: All web hosting, email hosting, managed WordPress hosting, backups, client
portal, control panel and related services provided by ChurchHost.
- Customer Content: All files, data, text, images, media, databases, scripts, and other content
uploaded, stored, or transmitted by a customer using the Services.
4. Website Use & Intellectual Property
- The website is for informational and business purposes only.
- You agree not to use the website for unlawful, abusive, or harmful purposes.
- Intellectual Property: All content on the ChurchHost website, including text, graphics,
logos, and software, is protected by copyright, trademark, and other intellectual property laws. You may not
copy, reproduce, distribute, modify, or create derivative works without prior written permission.
- ChurchHost is not responsible for third-party websites linked from the ChurchHost website. Use of
third-party sites is at your own risk.
5. Services Provided
- ChurchHost offers:
- Shared hosting
- Managed WordPress hosting
- Email hosting
- DNS hosting
- Website backups
- Services are intended primarily for churches, denominations, nonprofits, agencies, and freelancers.
ChurchHost reserves the right to approve or deny service requests at its sole discretion.
- Managed WordPress Hosting: Includes general WordPress support. Does not cover third-party
plugins, themes, or custom development. Optional automatic updates, staging, and a Web Application Firewall (WAF) are
included.
6. Billing, Payments & Refunds
- Services are billed in U.S. dollars, monthly or annually, and renew automatically unless canceled.
- Payments are processed via Stripe (credit/debit cards).
- Late payments may result in suspension 5 days after the due date and
termination 30 days after the due date.
- Refunds:
- New services are eligible for a 30-day money-back guarantee.
- Annual plans canceled early may receive prorated refunds, upon request, at ChurchHost’s sole discretion.
- Refunds do not apply to accounts suspended or terminated for violation of these Terms or the
Acceptable Use Policy.
7. Acceptable Use Policy
It is a material condition of your use of ChurchHost Services that you comply with the following rules and restrictions.
- You may not use the Services to:
- Violate any applicable law or regulation.
- Host, transmit, or distribute malware, viruses, spyware, ransomware, or malicious code.
- Engage in phishing, scams, fraud, or identity theft.
- Exploit or harm minors.
- Host adult, violent, or illegal content.
- Send unsolicited bulk email, operate open relays, or abuse email services.
- Consume excessive server or network resources, interfere with other customers, or disrupt ChurchHost systems.
- Infringe intellectual property rights.
- Enforcement: Violation constitutes a material breach and may result in immediate suspension
or termination at ChurchHost’s sole discretion, without prior notice.
8. Customer Responsibilities
Your responsibilities as a ChurchHost customer include:
- Follow the Acceptable Use Policy.
- Maintain accurate account information.
- Keep credentials secure. Use strong passwords and enable two-factor authentication (2FA) when possible.
- Generate, download and test independent backups of all files, databases and other data in your account.
- Promptly report security breaches, service errors, or suspicious activity.
- Website Migration/Import: Ensure completeness of any website migration or import.
ChurchHost’s import service may not transfer all content, files, databases, settings, or features from a
previous host. Customers must verify all desired content is transferred before connecting domains or
terminating prior hosting services.
ChurchHost is not liable for any loss, corruption, or unauthorized access resulting from failure to meet these
responsibilities.
9. Customer Content & Data Migration
Regarding Customer Content, you understand that:
- You are solely responsible for all Customer Content.
- ChurchHost does not monitor content but may remove material that violates these Terms or poses security
risks.
- Website Migration/Import Disclaimer: Whether performed by you or ChurchHost, it is your
responsibility to ensure all desired content, files, databases, emails, and other data are successfully
transferred before connecting your domain or canceling prior hosting services. ChurchHost’s import services
and instructions are provided solely to assist in transferring website files and databases and do not
guarantee that all content, settings, or features from your previous host will be transferred or function as
expected.
- ChurchHost may scan accounts for malware or abuse and take corrective action as necessary.
10. Customer Service Policy
ChurchHost provides customer support as follows.
- Support Channels: Client portal tickets (login required), AI chatbot (24/7), email for
sales, self-service knowledgebase.
- Response Times: AI chatbot responses are near-instant. Tickets are typically answered
within 1 business day; high-priority issues are answered first.
- Scope of Support: Hosting, server issues, account access, WordPress core support, email and
backups. Does not cover third-party software, custom development, or malware cleanup.
- Support is provided on a commercially reasonable, best-effort basis. ChurchHost does not guarantee response
times or issue resolution.
11. Suspension, Termination & Enforcement
ChurchHost may suspend or terminate Services as follows.
- ChurchHost may suspend or terminate Services at its sole discretion, without prior notice, for:
- Non-payment
- Violation of these Terms or the Acceptable Use Policy
- Security risks or abuse
- Termination does not release you from payment obligations. Data may be deleted and is not guaranteed to be
recoverable.
12. Backups, Uptime & Disclaimer
- Automatic backups are provided as a convenience; customers remain responsible for independent backups.
- Services are provided on a best-effort basis and “as-is.”
- To the fullest extent permitted by law, ChurchHost disclaims all warranties, express or implied, including
merchantability, fitness for a particular purpose, or non-infringement.
13. Limitation of Liability & Indemnification
- You are responsible for all activity under your account, to the fullest extent permitted by law.
- ChurchHost shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
- Total liability is limited to amounts paid for Services in the 12 months preceding the claim.
- You agree to indemnify, defend, and hold harmless ChurchHost, its affiliates, officers, directors, and
employees from any claims arising from your content, actions, or use of Services.
14. Changes to Terms & Governing Law
- ChurchHost may update these Terms at any time; continued use constitutes acceptance.
- Governing law: Texas, with venue in Tarrant County, Texas.
15. Copyright Policy / DMCA
- ChurchHost respects intellectual property rights. See our Copyright Policy (DMCA).
- By using Services, you agree to comply with this policy. It is incorporated by reference into these Terms.
16. Privacy Policy
- For details on how ChurchHost collects, uses, and shares information, see our Privacy Policy.
- The Privacy Policy is incorporated by reference into these Terms.
17. Contact Information
Questions regarding these Terms may be sent to: